Assessing the Impact of Employee Attendance on Organizational Efficiency


This case study is an in-depth evaluation of the impact of employee attendance on organizational efficiency. It takes a comprehensive look at the human resource management (HRM) strategies, processes and technologies used by organizations for tracking attendance, as well as their effects on productivity, profitability, morale, and engagement. Furthermore, a survey was conducted with a sample of employees to assess the perceived benefits of attending work regularly. The findings were used to make suggestions to organizations towards improving the effectiveness of attendance system use and practices.


The success of any business depends on creating and maintaining a motivated workforce. To do this, businesses must ensure their employees are consistently engaged, committed and productive. Effective management of employee attendance is an important part of any HRM strategy, as it allows employers to monitor staff performance, enforce policies and improve morale. This case study will examine the impact of employee attendance on organizational efficiency, and assess the various HRM strategies, processes and technologies used for tracking attendance in organizations.

Literature Review

Since the 1990s, HRM strategies have shifted focus to the notion of employees as assets, rather than expenses. As a result, the importance of effective attendance management has come to the fore, with a focus on tracking and incentivizing attendance. Studies have shown that improved attendance management has a positive effect on performance and productivity, as well as team morale and employer/employee engagement (Fisher et al., 2017; Lee et al., 2015). Additionally, a recent survey of employees revealed increased satisfaction and commitment with organizations when attendance was managed effectively (Haley et al., 2019).

Background and Methodology

This case study was conducted over a period of six months and used a combination of qualitative and quantitative research methods. These included:

  • Review of relevant literature on HRM and attendance management
  • Survey of employees to assess the perceived benefits of regular attendance
  • Interviews with HR managers on strategies for tracking and monitoring attendance
  • Review of various attendance management systems and technologies used in organizations


The results of the survey and interviews showed a positive connection between attendance management and organizational efficiency. The survey indicated that employees appreciate the attention given to their attendance and are more likely to be motivated and engaged when their attendance is closely monitored. Furthermore, the feedback from HR managers highlighted a number of strategies that can be employed to ensure attendance is tracked accurately and efficiently. These include the use of automated systems for attendance recording and timekeeping, as well as online attendance system  to store and analyze attendance data. The use of such systems can help reduce reliance on manual processes, saving time, money and improving accuracy.


This case study found that employee attendance is a strong contributor to organizational efficiency and has a direct impact on productivity, profitability, employee engagement and satisfaction. Organizations must therefore ensure they have effective HRM practices in place to monitor and manage attendance. This includes the implementation of automated systems, such as HRIS, to streamline attendance tracking and other processes, leading to increased efficiency, cost savings and improved employee performance.


Organizations should focus on developing and implementing effective HRM strategies to maintain effective employee attendance management. This includes regularly evaluating current practices and technologies for attendance management, and making any necessary changes to improve accuracy and efficiency. Furthermore, organizations should invest in attendance application and systems and other automated systems to facilitate efficient attendance tracking and reduce dependence on manual processes.


Fisher, C., Nugus, P. and Strange, J. (2017). Employee engagement and performance. The Academy of Management Perspectives, 31(4), pp.386-400.

Haley, P., Grossman, S. and Emery, I. (2019). The Role of Attendance in Employee Engagement and Satisfaction at Work. National Academy of Management Colloquium, 15(2), pp. 14-17.

Lee, C., Romano Jr., P. and McEvoy, G. (2015). The effect of attendance on job performance: Examining the mediating role of job satisfaction. International Journal of Manpower, 36(1), pp. 148-164.

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