Employee attendance is an important indicator of workplace productivity and performance. With the development of technology, tracking employee attendance has become easier and more efficient than ever. Companies are increasingly using automated systems to monitor employee attendance and provide real-time insights on absenteeism and lateness. While the benefits of automated attendance app and systems are evident, there is a debate about the impact of such systems on employee performance and workplace stress. This case study seeks to explore the relationship between employee attendance tracking and workplace stress.
The use of technical and automated systems for employee attendance tracking is steadily increasing. While this offers several advantages, one of the primary concerns is the effect it has on employees’ stress levels and performance. The literature on the subject reveals that such systems are generally associated with higher levels of work-related stress, decreased job satisfaction, and greater opportunity for employee absenteeism (Gram, 2014). However, some studies have documented positive outcomes for automated attendance tracking. For example, a study by Wichman and Carpiniello (2015) suggests that automated attendance tracking systems may lead to increased productivity and improved efficiency, provided they are set up in a way that aligns with employee attitudes and needs.
The study employed a quantitative research design, involving a sample of 200 employees from a mid-sized, publicly traded company in the United States. Data collection included interviews, surveys and secondary sources. Surveys were conducted using a 5-point Likert scale, to measure respondents’ perceptions of workplace stress, job satisfaction, and attitude towards automated attendance tracking systems. Data was analyzed using SPSS and descriptive statistics were used to analyze the results.
Overall, the results of the study showed that automated attendance system tools are associated with higher levels of workplace stress. On the 5-point Likert scale, the majority of respondents rated their levels of stress as 4 or 5 (moderately high to high). Additionally, the results revealed that while job satisfaction levels overall remained neutral, there was a slight decrease in responses between those who used and those who did not use automated attendance tracking systems.
Discussion and Conclusion
The results of the study confirm that automated attendance tracking systems can have an impact on workplace stress. The findings indicate that the use of such systems can lead to higher levels of stress for employees, as well as a slight decrease in job satisfaction. It is important to note that the study results should be interpreted with caution, as the sample size and the design of the study were limited. This study highlights the need for companies to consider employee attitudes and needs when implementing automated attendance systems. Further research is needed to investigate the relationship between attendance tracking systems and workplace stress in greater detail.
Based on the results of the study, it is recommended that companies consider the following when implementing automated attendance tracking systems in their organization:
- Ensure that the system is set up in a way that is sensitive to employee attitudes and needs
- Review the system on a regular basis to ensure it is effective and has minimal impact on employee performance and stress levels
- Provide employees with sufficient training on how to use the Face recognition biometric attendance system
- Develop a clear attendance policy and ensure employees understand the rules and regulations associated with the system.
Gram, L. (2014). Automated attendance systems in the workplace: Some cons and pros.
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